Support Tickets Predefined Replies

Support Tickets Predefined Replies

December 20, 2020

Setup some predefined replies that you are using very often so you wont need anymore to type it again and again.

Go to Setup -> Support -> Predefined Replies.

When replying or opening to ticket click on the button Add predefined reply. A popup modal will be opened you only need to click on the plus icon to insert into the reply field.

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