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Setup Real time Notifications with Pusher.com

Setup Real time Notifications with Pusher.com

December 20, 2020

From version 1.8.0 there is ability to setup real time notifications with Pusher.com

This option is for real-time notifications, means that you won’t need to refresh the page in case there is a notification.
Before, when new notifications for a user was added you needed to refresh the page in order the notifications to be updated.
Now in this case the notification will be real time and will be shown immediately in the CRM on the top right side.

First you need to register to Pusher.com website to use their services. Click here to register if you are not registered already.

Login to pusher.com with your account and click on the Your Apps menu item shown on the left side.

At the bottom there is new button Create New App, click to create new pusher.com app.

A popup window will be shown to create your new application.

  • App Name – eq Nilog CRM
  • Cluster – By default pusher.com will select your cluster, you can change it if its needed. You can read more here what is cluster: https://pusher.com/docs/clusters

lick on Create my app at the bottom of the popup modal.

After the app is created click on the Overview tab, at the bottom you will be able to see your app keys which you need to add at Setup->Settings->Pusher.com in the CRM admin area

On the left side of the image is shown the Pusher.com dashboard in the tab overview where you can get the app keys and on the right side is CRM settings area.

Add the keys to the corresponding fields.

  • app_id = APP ID field
  • key = APP Key field
  • secret = APP Secret field
  • cluster = Cluster field

After you add the keys set Enable Real Time Notifications to Yes and save setting.

That will be all when setting up Pusher.com real time notifications with CRM.

Desktop Notifications

If you are using version 1.9.0 or above you can configure desktop notifications together with Pusher, keep in mind that desktop notifications require pusher configured in order to work properly.

After you configure pusher you will be able to enable the desktop notifications as shown in the image below.

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